Terms & Conditions

About Us

Khud Aroma Wellness operates this website and offers fragrance and wellness products, including perfumes, attars, fragrance oils, and other related products.

Throughout these Terms & Conditions, the terms “we,” “us,” “our,” and “Khud Aroma Wellness” refer to Khud Aroma Wellness. The terms “you,” “your,” or “customer” refer to the person accessing our website or purchasing our products.

Website Use

You agree to use our website only for lawful purposes and in accordance with these Terms & Conditions.

You must not use the website:

• For any unlawful or fraudulent purpose
• To violate any applicable law or regulation
• To interfere with the security or operation of the website
• To attempt to gain unauthorized access to our systems
• To copy, reproduce, or misuse our website content without permission
• To submit false, misleading, or fraudulent information

Products and Product Information

We make reasonable efforts to ensure that product descriptions, images, fragrances, sizes, and other product information displayed on our website are accurate.

However, actual product appearance, packaging, colour, or presentation may vary slightly from images displayed on the website due to photography, lighting, screen settings, manufacturing, or packaging updates.

Fragrance perception may also vary from person to person depending on individual preferences, skin chemistry, environment, and method of application.

Product Availability

All products are subject to availability.

We reserve the right to:

• Limit the quantity of products available for purchase
• Discontinue products
• Modify product specifications
• Update product information
• Cancel orders where a product becomes unavailable

If we are unable to fulfil an order due to product unavailability, we will notify you and provide an applicable refund for any payment already received.

Pricing

All product prices displayed on our website are subject to change without prior notice.

We make reasonable efforts to ensure that prices are displayed accurately. However, if an incorrect price is displayed due to a technical or human error, we reserve the right to correct the price and, where applicable, cancel the affected order.

Any applicable taxes, shipping charges, or other fees will be displayed during the checkout process where applicable.

Placing an Order

When you place an order through our website, you are making a request to purchase the selected products.

After placing an order, you may receive an order confirmation by email, SMS, WhatsApp, or another available communication method.

An order confirmation does not necessarily mean that the order has been accepted for fulfilment. We reserve the right to review and cancel orders where necessary.

Order Cancellation

You may request cancellation of an order in accordance with our Cancellation Policy .

Once an order has been processed or dispatched, cancellation may no longer be possible.

Please refer to our Cancellation Policy for complete information.

Payment

You agree to provide accurate and complete payment information when placing an order.

Payments are processed through the payment methods and payment gateways made available on our website.

We do not knowingly store complete payment card information on our website unless specifically stated otherwise.

If a payment fails, is reversed, or cannot be verified, we may cancel or hold the relevant order until the payment issue is resolved.

Cash on Delivery

Where Cash on Delivery (COD) is available, customers are required to provide accurate delivery information and accept the order at the provided address.

Repeated refusal or non-acceptance of COD orders may result in restrictions on future COD availability.

Shipping and Delivery

Orders will be processed and delivered according to our Shipping & Delivery Policy.

Estimated delivery times are provided for guidance and may vary due to courier delays, weather conditions, holidays, operational issues, incorrect addresses, or circumstances beyond our reasonable control.

Returns and Refunds

Returns and refunds are governed by our Return & Refund Policy .

Because fragrance products are personal-use products, certain opened or used products may not be eligible for return unless they are damaged, defective, incorrect, or otherwise covered under our applicable return policy.

Please review our Return & Refund Policy before placing an order.

Fragrance and Product Safety

Our fragrance and wellness products should be used only as directed on the product packaging.

Customers should review product ingredients and warnings where provided and discontinue use if irritation or an adverse reaction occurs.

Avoid contact with eyes and follow any specific safety instructions provided with the product.

Customers with known allergies or sensitivities should review the product information carefully before use.

Khud Aroma Wellness is not responsible for reactions resulting from misuse, improper application, failure to follow product instructions, or individual sensitivities, except where liability cannot legally be excluded.

Intellectual Property

All content on this website, including but not limited to:

• Logos
• Brand names
• Product images
• Product descriptions
• Text
• Graphics
• Designs
• Videos
• Website layout
• Icons
• Other visual or written materials

is owned by or licensed to Khud Aroma Wellness unless otherwise stated.

You may not reproduce, copy, distribute, modify, publish, sell, or commercially exploit our content without our prior written permission.

User Reviews and Submitted Content

If you submit a review, comment, photograph, testimonial, or other content to us, you agree that you have the right to submit that content.

You grant Khud Aroma Wellness permission to use, reproduce, display, and publish such content for legitimate business, marketing, or promotional purposes, subject to applicable law.

We reserve the right to remove content that is unlawful, offensive, misleading, abusive, or otherwise inappropriate.

Third-Party Links

Our website may contain links to third-party websites or services.

These links may be provided for convenience or additional information. We do not control third-party websites and are not responsible for their content, availability, policies, or practices.

Your use of third-party websites is subject to their own terms and policies.

Website Availability

We aim to keep our website available and functioning properly. However, we do not guarantee that the website will always be available, uninterrupted, secure, or free from errors.

We may temporarily suspend or restrict access to the website for maintenance, updates, technical issues, security reasons, or other operational requirements.

Limitation of Liability

To the extent permitted by applicable law, Khud Aroma Wellness shall not be responsible for indirect, incidental, special, or consequential losses arising from the use of our website or products.

Nothing in these Terms & Conditions is intended to exclude or limit any liability that cannot legally be excluded or limited under applicable law.

Indemnification

You agree to indemnify and hold Khud Aroma Wellness harmless from claims, losses, liabilities, damages, costs, or expenses arising from your unlawful use of the website, violation of these Terms & Conditions, or misuse of our products.

Privacy

Your use of our website is also subject to our Privacy Policy .

Our Privacy Policy explains how we collect, use, store, and protect personal information provided through our website.

Changes to These Terms & Conditions

We may update or modify these Terms & Conditions from time to time.

Any changes will become effective when the updated version is published on this page.

We encourage you to review this page periodically for any changes.

Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of India.

Any disputes arising in connection with these Terms & Conditions or your use of our website shall be subject to the jurisdiction of the appropriate courts in [Your City/State, India], unless otherwise required by applicable law.